- Ranked Second-Highest Non-Premium Brand
- Improved to Third Overall with Hyundai Owners Reporting 14 Fewer Problems per 100 Vehicles Than in 2017
- Hyundai Tucson Is the Highest-Ranked Small SUV in Initial Quality
- Hyundai Santa Fe Finishes Second in the Midsize SUV Segment
- Hyundai’s Ulsan Plant 52 Wins Bronze Plant Quality Award
In the model segments, the Hyundai Tucson was the highest-ranked small SUV and the fourth-best model overall, while the Santa Fe ranked second in the midsize SUV segment. Hyundai’s cutting-edge Ulsan Plant, which produces Tucson, was awarded the Bronze Plant Assembly Line Quality Award for the Asia Pacific region.
J.D. Power measures initial quality by the number of problems owners experience per 100 vehicles (PP100) during the first 90 days of ownership, with a lower score reflecting higher quality. Hyundai had 74 PP100, outpacing the industry average of 93 PP100.
The 2018 U.S. IQS is based on responses from 75,712 purchasers and lessees of new 2018 model-year vehicles who were surveyed after 90 days of ownership. The study is based on a 233-question battery organized into eight vehicle categories designed to provide manufacturers with information to facilitate the identification of problems and drive product improvement. The study was fielded from February through May 2018. For more information about the 2018 U.S. IQS, visit http://www.jdpower.com/resource/us-initial-quality-study-iqs