Privacy Policy

Hyundai Motor Europe GmbH (“HME”) takes the privacy of your information very seriously. The Federal German Data Protection Act (“Bundesdatenschutzgesetz”) is the applicable jurisdiction for this data protection policy. Our privacy policy is electronically retrievable at any time. Below we explain how we will collect and use the information you give us.

Anonymous data collection

You may, as a matter of principle, use our website without telling us who you are or divulging your personal details. The only information which will be saved is access data, which has no personal link. To optimize our system performance, user-friendliness and representing useful information about our products and services we automatically save information in a log file on your computer. We save your IP-address (browsing history), browser type, language setting, operating system, Internet Service Provider, date and time of your visit to our website. These are only statistical information about our website user. We are using this information to run our website efficiently, to receive information about our user behaviour, analyze trends and to receive demographical data from our user. Data will be stored for six month.

Use of personal data

Personal details are only collected if you provide them to us when registering for personalized services. Providing this information is voluntary. Your personal data is used in strict accordance with German Data Protection Laws. In the registration section of this website we will ask you for your contact details. Processing and using your data to send you our monthly newsletter only your explicit consent. When giving your consent to the purpose stated above you will also give your permission that your data can be transferred to the Hyundai Motor Group, with headquarters in Seoul, Korea.

In case of a transfer of your personal data outside of the European Union we will ensure that your personal data will be treated according to the current data protection rules.

Your consent will be recorded and is retrievable at any time. With fulfilling your personal request your personal data will be deleted. Data won´t be stored for future purposes.

Right to access and objection

As a user of our website you are able to contact us for any details about your personal data or any change of your personal data. You have the right to object the use, collection, contacting or transfer of your personal data at any time and with effect for the future. After receiving your objection your personal data will be deleted. Blocking of your personal information instead of a deletion is required when mandatory legal provisions, articles of association or a contract prescribe to keep the data until a certain deadline.

Any request / objection should be provided in written or electronically to:
Hyundai Motor Europe GmbH, CRM Department
Kaiserleipromenade 5, 63067 Offenbach am Main, Germany 

Use of Cookies

HME uses Cookies on this website, in order to understand how you use our website and to improve your experience. Cookies are text files which are stored on your computer. After you have finished your session and closed your browser many of the text files are deleted (“session cookies”). So-called “persistent cookies” are also stored and these allow us to recognise you during your next visit on our website. Our partner companies are not permitted to collect, process or use personal data stored in the form of cookies on our website. You can prevent cookies being saved on your computer by changing your browser settings. This may result in some functions used by our website being restricted.

Use of Google Analytics with IP-anonymization

This website uses Google Analytics, an analysing service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

In case IP-anonymization is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

The IP-address, that your browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser:

As an alternative to the browser Add-on or within browsers on mobile devices click the following link in order to opt-out from being tracked by Google Analytics within this website in the future (the opt-out applies only for the browser in which you set it and within this domain).
Disable Google Analytics

Opt-out complete; your visits to this website will not be recorded by Google Analytics.

Please note that in case of deletion of your cookies you will need to click on the links above again to secure your data.

Google Tag Manager

This website uses Google Tag Manager. Google Tag Manager is a solution operated by Google Inc., that allows marketed website tags to be managed using an interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not register personal data. The tool causes other tags to be activated which may, for their part, register data under certain circumstances. Google Tag Manager does not access this information. If recording has been deactivated on domain or cookie level, this setting will remain in place for all tracking tags implemented with Google Tag Manager.

Use of Piwik

Our website uses Piwik, an analysing service provided by Piwik PRO Sp. z o.o., ul. św. Antoniego 2/4 50-073 Wrocław, Poland (“Piwik”). Piwik uses cookies which are saved on your computer and which enable us to analyse the use of our website. For this purpose the information about the use of our website, including your anonymized IP-address, will be transferred to the Piwik server and stored for analysing purposes. Your IP-address will always be anonymized. Therefore, we are unable to identify your personal identity. The information about the use of our website will not be transferred to any third parties. The use of the cookies can be restricted within your browser settings. This may lead to a limited use of our website. If you do not agree with the evaluation of your visit to our website then you will have the possibility to install an “Opt-Out-Cookie” on your computer to prohibit the use of Piwik.

Warning: If you delete your cookies from your computer, the “Opt-Out-Cookie” will be deleted as well and must be activated again.

Using Crazy Egg Analytics

This website uses from time to time web analytics service "Crazy Egg" of Crazy Egg, Inc., 16220 E. Ridgeview Lane, La Mirada, CA 90638 - USA. In order to better understand the usage patterns of our customers and continually improve our performance, we use the Crazy Egg ( tool. With this tool, the usage behavior of the visitors on this website is analyzed on the basis of a cookie. Cookies are small text files that are stored locally in the cache of web browser the visitor. The data collected here will only be stored anonymously and aggregated in statistics used. There are no conclusions about individual visitors possible. The data collection can always be deactivated by disable the use of cookies in your browser settings. More about the privacy policy of the software can be found here ( . You always have the possibility of the use of cookies used on the link below to disable: . You can completely prevent the use of the service with add-ons for your browser, for example with the script blocker "NoScript".

Use of social plugins

Our websites enables you to connect with social media operators like Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA (“Facebook”), Twitter Inc., Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter”), Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Youtube”) or LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043 United States (“LinkedIn”).

Plugins from the service provider which is operated by Facebook Inc. ("Facebook"), are used on these web pages. When you access the pages of our website that are provided with such a plugin, a connection to Facebook’s servers is established, and plugin content is transferred to your browser and presented on the website. Facebook hereby receives information about which of our web pages you have visited and what data you have entered into our forms. If you are logged in to Facebook, this information can be assigned to your personal Facebook user account. For more information on data collection and use by Facebook, as well as your rights and choices concerning privacy protection, please see the company’s privacy policy here:

Use of Outbrain

Hyundai Motor Europe GmbH makes use of the services of Outbrain Inc., 39 West 13th Street, 3rd floor, New York, NY 10011, which provides a remarketing feature. This allows users of our website and other websites using Outbrain’s services to display interest-based ads. When you visit our website, a tracking pixel is saved in your browser. When you visit another website that uses Outbrain’s services, the tracking pixel links to you and displays interest-based advertising based on visited websites. According to Outbrain, European data protection law is complied with and the data transfer to the USA is secured by agreed standard contractual clauses. For more information about Outbrain’s services, please visit their privacy policy This link also includes an opt-out option.

IT Security

Hyundai Motor Europe GmbH, Hyundai Group Partners and Hyundai Partners take all technical and organizational security measures to ensure security of your personal and non-personal data.