Success for Hyundai in AUTO TEST 2017 and J.D. Power quality survey

  • With the i20 and the Tucson, two models of Hyundai Motor have come out on top in the German AUTO TEST 2017 survey
  • Hyundai i20 blue 1.0 T-GDI is price/performance winner in the small car category, while Hyundai Tucson 1.7 CRDi 2WD defeats SUV competitors
  • Hyundai i30 wins out its competitors in the J.D. Power quality survey on the German market
  • Purchasers in the compact class are most satisfied with their Hyundai i30, ranking it first for reliability, attractiveness and maintenance costs

- With the i20, the Tucson and the i30, three models of Hyundai Motor have come out on top in recent major customer surveys in the German market.

The Hyundai i20, i30 and Tucson are three of our bestsellers in Europe. Winning the AUTO TEST 2017 survey and J.D. Power quality survey proves that Hyundai Motor’s strategy to 'democratise' technology and make premium features accessible to everyone is highly appreciated by survey participants. All our strategic ambitions are grounded on a customer-centric approach. Our objective is to democratise new technologies and to make our customers’ lives easier at every stage.

Thomas A. SchmidChief Operating Officer at Hyundai Motor Europe

Voters participating in the AUTO TEST 2017 survey, undertaken by Europe's largest and highest-circulation buyer's guide, awarded first place to the Hyundai i20 and Tucson due to their design, quality, technology and Hyundai Motor’s unique 5-year unlimited mileage warranty. The Hyundai i20 blue 1.0 T-GDI was voted price/performance winner in the small car category, while the Hyundai Tucson 1.7 CRDi 2WD triumphed in the SUV category. 

The Hyundai i20 blue 1.0 T-GDI convinced AUTO TEST survey participants with its harmonious proportions, large seats and a roominess which is remarkable for the small car category. In this segment a low purchase price is all-important and this is what makes the i20, powered by a lively three-cylinder engine, the price/performance winner in its class.

A further AUTO TEST price/performance winner was the Hyundai Tucson 1.7 CRDi 2WD. According to the judges' report, this vehicle is already well-powered with its economical 115 PS diesel engine. In addition to low maintenance costs and low insurance premiums in Germany, the car's prime attraction is its affordable purchase price. Its intuitive controls and overall roominess have also been positively rated by the voters.

According to the Vehicle Dependability Study (VDS), carried out by J.D. Power in 2017, customers in Germany who have bought a Hyundai i30 are particularly satisfied with their compact car. This is the outstanding verdict of the biggest German survey of motorists. Hyundai's compact car came out on top in several categories. Customers were questioned about their experience with regard to quality/reliability, attractiveness and maintenance costs. The Hyundai i30 was a clear winner, well ahead of the next placed cars.

Customers judged the Hyundai i30 to be particularly reliable. The survey covered drivers who have owned their cars for at least the past two years. The most recent generation of the Hyundai i30 has been available since the beginning of 2017. Its predecessor was launched on the market in 2012. The Hyundai i30 succeeded in clearly outperforming key competitors.

The annual study of J.D. Power, which is undertaken in collaboration with AUTO TEST magazine, questions 14,000 motorists in Germany about their experience with their vehicles. The findings provide a direct and dependable indication of how satisfied customers are with their cars. The customers’ assessments were weighted for the final result and in this way a ranking based on frequency of faults was determined.

J.D. Power's customer satisfaction study is one of the leading independent quality surveys carried out in the automotive sector. The report has been published in the United States of America for close to 50 years, while the renowned market research company has also been issuing its report in Germany since 2002.

Consumption Data

Hyundai Tucson 1.7 CRDi (85 kW/115 PS): Fuel consumption combined: 4.6 l/100 km; urban: 5.4 l/100 km; extra-urban: 4.2 l/100 km; CO2 emissions combined: 119 g/km

Hyundai i20 blue 1.0 T-GDI (74 kW/100 PS): Fuel consumption combined: 4.5 - 4.3 l/100 km; CO2 emissions combined: 104 - 99 g/km

Hyundai i30 five-door*: Fuel consumption combined: 5.6 - 3.6 l/100 km; urban: 6.8 – 3.8; extra-urban: 5.0 - 3.2; CO2 emissions combined: 130 - 89 g/km

*Depending on engine, trim and tyre specifications.

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